89bd0 Terms and Conditions

1 General Introduction and Acceptance

89bd0 (hereinafter referred to as the "Platform", "we" or "Company") provides an online casino and betting service for players in Bangladesh. By creating an account or participating in any game on this website, you are considered to have fully read, understood and agreed to the following terms and conditions.

These terms apply to all registered members, guest users and any person who uses any service of 89bd0. If you do not agree with these terms, please stop using the platform.

1.1 Age Requirement

Our services are available only to those aged 21 or above. You will be required to verify your age at the time of registration. If it is found that a user is underage, their account will be closed immediately and deposited funds may not be refundable.

1.2 One Person One Account

Each person may open only one account. Creating multiple accounts is strictly prohibited. Violation of this rule will result in all accounts being closed and the deposited balance may be forfeited.

2 Account Registration and Verification

To open an account at 89bd0, you must provide accurate and complete information. Providing false information may result in the account being suspended or cancelled.

2.1 Registration Information

• Correct full name matching a government-issued identity document
• A valid and active email address
• Correct date of birth (minimum age 21 years)
• A valid mobile number

2.2 Identity Verification (KYC)

We reserve the right to verify identity for withdrawals above a certain amount or when required. As part of this process, a copy of a National Identity Card (NID), passport or driving licence may be requested. Withdrawals may be held until verification is complete.

2.3 Password and Account Security

You are solely responsible for keeping your account password confidential. Do not share your password with anyone. If you suspect unauthorised access to your account, notify our support team immediately.

3 Deposit and Withdrawal Rules

All rules relating to financial transactions on our platform are detailed below.

3.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer
• Deposited funds are generally credited to the account instantly
• Only payment methods registered in your own name may be used
• Deposits through third parties are strictly prohibited

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000
• Standard withdrawal time: 10–45 minutes
• Withdrawals can only be made via the same method used for the deposit
• Withdrawals may be delayed if account verification is not complete
• Withdrawals can be made after meeting the wagering requirements on any applicable bonus

3.3 Fraud Prevention

If any suspicious transaction is detected, we reserve the right to hold withdrawals until an investigation is complete. If money laundering or any other illegal financial activity is suspected, the relevant authorities may be notified.

4 Bonus and Promotion Policy

89bd0 offers various bonuses and promotional offers. These offers are subject to specific terms and conditions.

4.1 Welcome Bonus

• 100% bonus on the first deposit for new members, up to a maximum of ৳8,000
• Wagering requirement to withdraw the bonus: 15x (deposit + bonus)
• Wagering must be completed before the bonus expires
• If an attempt is made to claim a bonus through fraudulent means, the bonus and winnings will be forfeited

4.2 General Bonus Terms

• No more than one bonus applies at a time unless otherwise specified
• Bonus funds cannot be converted directly into cash
• The use of bonuses may be restricted to certain games
• 89bd0 reserves the right to change bonus policies at any time

4.3 VIP Program

We have four VIP levels — Bronze, Silver, Gold and Platinum. Weekly cashback is available at each level: up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold and up to 1.2% at Platinum. Higher levels can be reached through regular and active play. The detailed terms of VIP benefits are subject to change.

5 Gaming Rules and Fair Play

89bd0 is committed to ensuring a fair and transparent gaming environment. All our games are operated using certified Random Number Generator (RNG) technology.

5.1 Prohibited Activities

• Use of bots, automated software or any form of artificial assistance
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Bonus abuse using multiple accounts or in a group (Bonus Abuse)
• Colluding with other players to influence game results
• Making threats against the platform or carrying out cyber attacks

5.2 Game Cancellation and Disputes

If the result of any game is uncertain due to a technical error, we reserve the right to cancel that round and the wagered amount will be refunded. If there is any dispute over a game result, please contact us within 24 hours via live chat or email.

6 User Code of Conduct

It is everyone's responsibility to maintain respectful and lawful behaviour on our platform.

6.1 Prohibited Behaviour

• Using disrespectful or threatening language towards other users or staff
• Making racist, sexist or hateful comments
• Spreading false information or attempting to damage the reputation of the platform
• Collecting or sharing other users' personal information

6.2 Account Suspension and Closure Authority

89bd0 reserves the right to temporarily suspend or permanently close an account without prior notice for any violation of the rules. Winnings and bonuses associated with prohibited activity may be forfeited in such cases.

7 Privacy and Data Protection

89bd0 gives the highest priority to protecting your personal information. Our system is secured using SSL encryption technology.

7.1 Data Collection and Use

• Your information is used only for account management, payment processing and service improvement
• Information is not transferred to third parties except where required by law
• You can opt out of marketing communications at any time

For the full privacy policy, see our Privacy Policy page.

8 Responsible Gambling

We believe that gambling should be a form of entertainment, not a solution to financial problems. 89bd0 supports responsible gaming.

8.1 Self-Protection Tools

• Option to set deposit limits (daily, weekly, monthly)
• Option to take a Cooling-off Period
• Option to participate in a Self-exclusion program
• Option to activate Reality Check

8.2 Support

If you are experiencing any problem related to gambling, please contact our 24/7 live chat support. For more information, see our Responsible Gaming page.

9 Intellectual Property Rights

All content on the 89bd0 website — logos, graphics, text, software and design — is our intellectual property. Reusing, reprinting or distributing any part of it without written permission is prohibited.

Content from third-party game providers on the platform (Pragmatic Play, Spribe, JILI, PG Soft and others) is protected under their own intellectual property laws.

10 Limitation of Liability

89bd0 accepts no liability in the following cases:

• Interruption to gameplay due to loss of internet connection
• Delays or errors from third-party payment services
• Issues with the user's own device or software
• Loss resulting from your account information being disclosed to another person
• Game result changes due to unexpected technical issues

Our liability for losses caused by technical issues will be limited and confined only to the amount of the relevant wager.

11 Changes to Terms and Dispute Resolution

11.1 Changes to Terms

89bd0 reserves the right to change these terms and conditions at any time. A notification will be sent to the registered email for significant changes. Continued use of the platform after changes are made will be considered acceptance of the new terms.

11.2 Dispute Resolution

In the event of a dispute, please contact our support team first. We will attempt to resolve the issue through discussion. The final decision given by the support team will be binding.

11.3 Contact

If you have any questions about these terms, please contact us:

• Email: [email protected]
• Live chat: available 24/7 (in Bengali)

12 Other Important Provisions

12.1 Right to Close Account

You may contact us at any time to request closure of your account. You will be given the opportunity to withdraw all valid balances before closure, however bonus funds will be forfeited.

12.2 Entire Agreement

These terms and conditions, the Privacy Policy and the Responsible Gaming Policy together form the complete agreement between you and 89bd0.

12.3 Severability

If any part of these terms is found to be unenforceable, the remaining parts will remain fully in effect.